Support

We're a small team and we read every message.

Common questions

• Does Kip drain my battery overnight?
  Kip is tuned for under 6% battery use on a 3-year-old phone over an 8-hour night. Keep the phone plugged in if you can.
• Does my audio leave the device?
  No. See our Privacy Policy.
• How do I cancel my subscription?
  Settings app → Apple ID → Subscriptions → Kip → Cancel. Your past nights stay visible.
• I deleted the app. Is my data gone?
  Yes. Uninstalling removes everything, including snore clips.
• Is Kip clinical?
  No. Kip is a wellness tool for screening, not a clinical assessment. It is not intended to confirm sleep apnoea. If you're concerned about your snoring, please discuss with your GP.

Bugs and crashes

Email kipsnoreapp@gmail.com with your device model, iOS version, and a brief description. Crash reports are sent automatically with no identifying content.